Effective Date: 23/08/2025

Our Commitment to Your Privacy

Plan Abroad values your trust and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our services at planabroad.org.

What Information We Collect

Personal Information

When you engage with our services, we may collect your full name and contact details including email, phone number, and address. We also gather passport and identification information, educational background and qualifications, employment history and financial information. Additionally, we collect your travel preferences and destination choices along with immigration and visa application details.

Technical Information

Our website automatically collects your IP address and browser information, device type and operating system. We also track website usage patterns and page views, login timestamps and session duration to improve our services.

How We Use Your Information

We process your personal data to facilitate visa and immigration applications and provide consultation and advisory services. Your information helps us communicate important updates about your applications and improve our website functionality and user experience. We also use this data to comply with legal and regulatory requirements and send service-related notifications. Marketing communications are only sent with your explicit consent.

Data Sharing and Disclosure

Authorized Sharing

We may share your information with government agencies and immigration authorities as required for application processing. Educational institutions and employers may receive information for verification purposes. Trusted third-party service providers such as payment processors and document verification services receive only necessary data. Legal advisors and consultants working on your behalf may also access relevant information.

Prohibited Sharing

We will never sell your personal information to third parties or share data for unauthorized marketing purposes. We do not disclose information without proper legal basis or your explicit consent under any circumstances.

Data Security Measures

We implement comprehensive security protocols including advanced encryption for all data transmissions and secure cloud storage with regular backups. Our systems use multi-factor authentication for staff access and undergo regular security audits and vulnerability assessments. All staff receive training on data protection best practices to ensure your information remains secure.

International Data Transfers

When processing applications for international destinations, your data may be transferred to immigration authorities in your destination country. Partner agencies and representatives abroad may receive necessary information, and data may be stored on secure servers located in different jurisdictions. All international transfers comply with applicable data protection regulations.

Your Privacy Rights

You have the right to access and request copies of your personal data. You can correct or update any inaccurate information and request deletion of your data subject to legal obligations. Data portability allows you to receive your information in a structured format. You may also restrict how we process your information and object to certain data processing activities.

To exercise these rights, contact us at [insert contact email]. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your information for active applications during the duration of the application process plus two years. Completed applications are kept for seven years for record-keeping and compliance purposes. Marketing communications data is retained until you withdraw consent, while website analytics are stored for two years from collection.

Cookie Policy

Our website uses essential and analytical cookies to maintain your session and preferences and analyze website performance and user behavior. These cookies also help provide personalized content recommendations. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit website functionality.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before sharing personal information with them.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or business practices, new legal or regulatory requirements, and enhanced security measures. Significant changes will be communicated via email or website notification thirty days before implementation.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without proper parental consent.

Contact Information

For privacy-related questions, concerns, or requests, please reach us at [Insert your email], [Insert your phone number], or [Insert your business address].

Complaints and Regulatory Contact

If you believe we have not addressed your privacy concerns adequately, you may file a complaint with the relevant data protection authority in your jurisdiction.